1. Who we are

UK Databases (ukdatabases.com) is a trading name of GetYa Marketing Management FZCO, registration DSO-FZCO-39103, IFZA Business Park, Dubai Silicon Oasis, Dubai, UAE ("we", "us"), registered with the Information Commissioner's Office under number ZC263749. You can reach us at support@ukdatabases.com.

These terms apply whenever you buy data from this website. We sell to businesses only — by ordering you confirm you are buying for a business, not as a consumer.

2. Orders and payment

• The count, price and what's included are shown before you pay. The price shown is the full price — no VAT or other charges are added.
• Prices are per record and depend on the size of your order (sliding smoothly from 15p down to 4p as the order gets bigger), plus any extras you choose. The minimum order is £5.
• Payment is taken by card through Stripe. Your order is accepted once payment is confirmed. Before delivery we clean every telephone number in your order against the TPS and Corporate TPS registers (any registered business is replaced with one that isn't), then deliver your file to your login and let you know by email — usually within minutes, and always within 24 hours. Orders without telephone numbers are delivered straight away.
• Records are chosen at random from everything matching your filters. We never include a record you have already bought from us on the same account.
• If fewer records are available than you paid for, you'll receive every matching record and we'll refund the difference.

3. Your data licence

Each order comes with a non-exclusive, non-transferable licence to use the data for 12 months from delivery, for your own business-to-business marketing (telephone, email, post and similar), as often as you like during that time. You may:

• load the data into your own CRM, dialler or email platform;
• let your own staff, and contractors working on your behalf, use it for your campaigns;
• keep any record after the licence ends where that business has become your customer or has asked you to contact them.

You may not resell, rent, share or give away the data (in whole or part), use it to build a competing database, or use it for anything unlawful. When the licence ends you must stop using and delete the records you are not entitled to keep.

4. Using the data lawfully

You are responsible for how you use the data, including complying with UK GDPR, the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR). In particular:

• Calls: every order is screened against the Telephone Preference Service (TPS) and Corporate Telephone Preference Service (CTPS) before delivery, but registrations change daily. Screen again before calling if you use the data more than 28 days after delivery, and keep your own do-not-call list.
• Email and text: you may email limited companies and LLPs without prior consent provided you identify yourself and give an easy way to opt out. Sole traders and partnerships are treated like individuals — you need their consent to email or text them.
• Opt-outs: honour every request not to be contacted promptly, and tell us if a business asks to be removed so we can suppress it.
• Decision maker mobiles (Premium): these are personal numbers supplied only where the person opted in to marketing, with their opt-in date and time, source URL, IP address and consent channels. Keep that opt-in record with the data, contact each person only by the channels they agreed to, say who you are, and stop as soon as they ask you to.
• Transparency: where you hold a named person's details (for example a director), tell them where you got their details within one month, or at your first contact.

5. Data quality

Our data is compiled from public registers such as Companies House, business websites and other lawful sources, and is checked and refreshed regularly. Businesses move and change, so we can't promise every record is accurate. If you find a significant number of faulty records, tell us within 14 days of delivery with examples and we'll look at it; where we agree records are faulty we'll replace them with new ones.

6. Cancellations and refunds

Because your file is delivered digitally, orders can't be cancelled once delivered. If you need to cancel before your file is delivered, email us straight away. This doesn't affect section 2 (short deliveries) or section 5 (faulty records).

7. Liability

We are not liable for any loss of profit, business or opportunity, or for any indirect loss, arising from your use of the data. Our total liability for any order is limited to the price you paid for it. Nothing in these terms limits liability that cannot be limited by law.

8. Membership

A UK Databases membership is a monthly subscription that gives you an allowance of records to download each month. These terms apply to it, together with the rest of this page.

• Allowance: your plan's records are available from the day you join and reset every month on that date. Unused records don't roll over. Top-ups are paid for separately at your plan's rate and last until the end of that month.
• Downloads: each download is taken off your allowance when you request it, and comes with the 12-month licence in section 3. You never receive the same business twice. If a download comes up short or can't be built, the difference goes back on your allowance.
• Telephone numbers: every telephone number in a membership download is TPS/CTPS cleaned by us on delivery, and the file shows the date and time each record was cleaned. Downloads without telephone numbers are delivered instantly. Registrations change daily, so screen again if you call a number more than 28 days after it was cleaned, and keep your own do-not-call list.
• Your clients: you may use the data for your own marketing or to run campaigns for your own clients, provided they follow these terms. You may not resell or publish the data as a list — for example on a website, marketplace or data exchange — without our written agreement.
• Removals: businesses you've had that later ask to be removed are listed under Membership in your login. You must stop contacting them and remove them from your files within 28 days of them appearing there.
• Payment: your plan is charged monthly in advance by card through Stripe. If a payment fails, downloads pause until it goes through. Upgrades take effect straight away and the difference is charged for the rest of that month; moving to a smaller plan takes effect at your next renewal.
• Cancelling: there's no minimum term. Cancel any time from your login; your membership runs to the end of the month you've paid for and isn't refunded for part-months. We may end a membership straight away if these terms are broken.
• Liability: for membership, our total liability in any month is limited to the membership fees you paid for that month.

9. General

We may update these terms; the version shown when you order applies to that order. These terms are governed by the laws of England and Wales.